Factory Storage Optimization 

This project explores how the storage system of a small textile factory can be improved using Industrial Engineering principles. I analyzed fabric demand, classified inventory using the ABC method, examined retrieval processes, and developed a redesigned storage layout aimed at reducing search and walking time.

The Problem

Frequently used fabric rolls were not always stored in the most accessible locations, increasing retrieval time and dependence on employee memory.

My Approach

I analyzed fabric usage, created an ABC classification system, evaluated the existing storage layout, and developed a new zoning and labeling strategy.

The Goal

Reduce retrieval time, improve inventory visibility, and create a more systematic storage process.

Café Queue & Service Flow Analysis 

This project examines how customers move through café service systems. By observing customer arrivals, waiting times, service times, staffing levels, and workflow at a Starbucks location and a local café, I compared two operating models and identified potential bottlenecks and opportunities for improvement.

The Problem

Customer waiting time can be influenced by arrival patterns, staffing, ordering systems, and bottlenecks within the service process.

My Approach

I observed both cafés, recorded customer arrival and service data, mapped the service flow, and compared how each location handled demand.

The Goal

Understand what causes delays and identify practical ways to improve service flow and customer experience.